Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

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💎 ABOUT OUR JEWELRY

Q: What materials are MANALMO™ jewelry made from?
A: We use premium stainless steel, 925 sterling silver, and gold plating. All materials are hypoallergenic and built to last.

Q: Is MANALMO™ jewelry hypoallergenic?
A: Yes! All our pieces are made with hypoallergenic materials, safe for sensitive skin.

Q: How do I care for my MANALMO™ jewelry?
A: Keep your jewelry dry, avoid harsh chemicals, and store in a cool, dry place. Clean with a soft cloth.

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📦 ORDERS & SHIPPING

Q: Do you ship internationally?
A: Yes! We offer FREE worldwide shipping.

Q: How long does shipping take?
A: Local: 3-7 days. International: 7-14 days.

Q: Can I track my order?
A: Yes! You'll receive a tracking number via email once your order ships.

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🔄 RETURNS & EXCHANGES

Q: What is your return policy?
A: 30-day returns for unworn items in original condition. Full refund or exchange.

Q: How do I return an item?
A: Email us at support@manalmo.com and we'll guide you through the process.

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🛡️ WARRANTY

Q: Do you offer a warranty?
A: Yes! Lifetime warranty against manufacturing defects on all MANALMO™ pieces.

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Still have questions? Contact us at support@manalmo.com